Teams from Vivaïgo, a subsidiary of the Société des Eaux de Marseille, have installed new generation water meters. These devices are equipped with a transmitting head that sends consumption data remotely. This information is immediately available to users via their online Customer Area on the Vivaigo.fr website or through the Mon eau Vivaïgo mobile application.
This new system offers several advantages. It allows for more accurate and frequent readings, providing better visibility of water consumption and helping to optimize budgets. The system automatically alerts users in case of abnormal consumption, facilitating rapid leak detection and limiting the risk of overconsumption. Billing will now be based on actual usage.
Environmentally, remote reading contributes to water resource preservation by making users more aware of their consumption. The elimination of travel for meter readings also helps reduce vehicle use and carbon footprint, as the data collection system is energy-efficient.
For more information on the implementation of remote meter reading, residents can visit the Vivaïgo website or download the Mon eau Vivaïgo mobile application.
